TERMS & CONDITIONS
Last Updated: 06/01/2026
Welcome to Ceylon Leisure Escapes. By accessing our website and using our vehicle rental services, you agree to comply with the following Terms & Conditions.
1. SERVICE DESCRIPTION
Ceylon Leisure Escapes provides vehicle rental and transportation booking services for local and international travelers within Sri Lanka. All bookings are subject to vehicle availability and confirmation.
2. BOOKINGS
• All bookings are subject to acceptance and confirmation.
• Customers must provide accurate information during the booking process.
• We reserve the right to refuse or cancel bookings where incorrect, incomplete, or misleading information has been provided.
3. PAYMENTS
• Full or partial payment may be required to confirm a reservation.
• Payments are processed through secure third-party payment gateways.
• Prices displayed on the website are subject to change without prior notice.
4. CUSTOMER RESPONSIBILITIES
Customers agree to:
• Provide accurate booking information.
• Use rented vehicles responsibly and in accordance with Sri Lankan laws.
• Return vehicles at the agreed date and time.
• Be responsible for any damages, penalties, fines, or losses occurring during the rental period.
5. SECURITY DEPOSIT
• Certain vehicle rentals may require a refundable security deposit.
• Security deposits will be refunded within 3 business days after vehicle return, subject to inspection and verification.
• Any damages, fines, penalties, or additional charges may be deducted from the security deposit.
6. CANCELLATIONS AND REFUNDS
Refunds and cancellations are governed by our Privacy & Refund Policy available on this website.
7. LIMITATION OF LIABILITY
Ceylon Leisure Escapes shall not be liable for:
• Delays caused by weather, road conditions, traffic, government restrictions, or other circumstances beyond our control.
• Loss, theft, or damage of personal belongings left inside vehicles.
• Indirect or consequential losses arising from the use of our services.
8. WEBSITE USAGE
Users agree not to:
• Use the website for unlawful purposes.
• Attempt unauthorized access to website systems.
• Interfere with the operation or security of the website.
9. INTELLECTUAL PROPERTY
All website content including text, images, logos, branding, and design elements are the property of Ceylon Leisure Escapes and may not be copied, reproduced, or distributed without written permission.
10. CHANGES TO TERMS
Ceylon Leisure Escapes reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page.
11. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.
12. CONTACT INFORMATION
Ceylon Leisure Escapes
Email: ceylonleisureescape20@gmail.com
Phone: +94 77 766 2892
Ceylon Leisure Escapes